With Lone Star 1 Leasing, the goal is simple -- to help provide the best possible service to provide tenants with a safe, comfortable place to live.
We take pride in providing personalized service that meets the needs of each client. Our success lies in paying close attention to each property and developing relationships with tenants, while offering prompt, courteous attention to residents’ needs.
We appreciate the care that you give to the property while you live here. We have provided some guidelines below to help you in resolving minor issues that come up. At times there may be some maintenance needed on the property. For non-emergency repair requests, please complete the form below. For an emergency such as a non-working heater or AC, a gas emergency or a water emergency, please call us immediately at 512-243-8299.
Submit a Maintenance Request
Please submit your maintenance request. Note that requests are reviewed Monday through Friday from 9:00 a.m. to 5:00 p.m., except for holidays.
Pay Your Rent Online
Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!
Don't have an account?
It's easy! Just let us know you want to pay your rent online and we'll email you an account activation link.Get Started
Already have an account?
Click the button below to be taken to the Tenant Portal login page.Log In
Once you've signed up, you can:
- View and pay your bills anytime (24/7)
- View and pay your bills from anywhere (any computer with an internet connection)
- Set up an automatic payment
- Sign up for automatic reminder emails
- Review your payment history
Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.
The Application Process
We provide you with the qualification guidelines, so that it is clear what our expectations are when tenants inquire about a property. Our goal is to find good tenants who have the ability to pay the rent over the term of the lease.
Signing the Lease
Once we have an accepted tenant prospect, we meet with the tenant and have the tenant to sign the Texas Association of Realtors lease.
TAR: Explanation of the Texas Residential Lease: